BeeCastle targets global MSP market with ConnectWise integration

Eleanor Thornton
February 8, 2021 • 4 min read

BeeCastle, an Australian based data analytics company that provides users with intelligent relationship management prompts and reporting, is pleased to announce that it has integrated with ConnectWise, a leading technology solution provider (TSP) and managed solution provider (MSP) CRM platform.

ConnectWise, headquartered in Tampa, Florida, USA, is the longest-running, market-leading software platform for MSPs. The ConnectWise platform is used by more TSPs and MSPs around the world than any other software provider and currently is estimated to have over 25,000 users worldwide.

BeeCastle uses advanced data analytics and integrations with the Microsoft suite to map your relationships status with clients facilitating data driven decision making. BeeCastle is cloud based and surfaces in Microsoft Teams, Microsoft Outlook and its own mobile app.

BeeCastle provides both large enterprise and SMEs the dashboards and tools they need to understand the status of their business relationships, reduce churn and increase sales through data driven insights.

Most TSPs and MSPs I work with have their own recipe for successfully nurturing existing clients and winning new ones “ said Andrew Browne, Head of Channel and Partnerships at BeeCastle “But keeping track of them all and staying top of mind is difficult. So you need a system.”

“The feedback we have received tells us that TSPs and MSPs value the additional insights that BeeCastle offers however they want to keep ConnectWise as their source of truth. With our integration, customer data in ConnectWise syncs with BeeCastle automatically. TSPs and MSPs now have visibility into their business to retain and grow key accounts, to incentivize prospecting for new clients and to measure their team’s performance without having to maintain an external system.” said Andrew

I am personally very excited about the ConnectWise integration because it means we can greatly simplify our customer experience. Companies running on Microsoft 365 and ConnectWise are able to instantly sync with BeeCastle and start using the software.” said Andrew

The ConnectWise integration provides TSPs and MSPs a seamless solution to view the status of their client relationships and to run advanced analytics on their teams’ activity with clients.

“BeeCastle is unique in that it integrates across the Microsoft suite of 365, Teams and Outlook and now brings this activity data together with ConnectWise to provide a 360o view of client relationships within our bespoke dashboards” said Tom Hilton, Chief Executive Officer at BeeCastle.

People are working remotely and with more flexibility than ever, yet the bar for customer service and relationship management keeps getting higher. BeeCastle brings all this data together in the cloud to allow managers and sales staff to collaborate and provide best in class relationship management anywhere in the world. Our integration with Connectwise is the first step to providing advanced analytics for TSPs and MSPs in a convenient way however we looking to further develop our analytics further over the coming months” said Tom.

About ConnectWise: ConnectWise is a leading provider of software solutions to the Managed Service Provider (MSP) and SMB ecosystem. The company provides one of the most comprehensive business automation platforms in its industry. This includes Professional Services Automation (PSA); Remote Monitoring and Management (RRM); Configure, Price, Quote (CPQ), plus Remote Connection and Security offerings for more than 25,000 partners in more than 65 countries. ConnectWise, is a subsidiary of Private Equity firm, Thoma Bravo, and is headquartered in Tampa, Florida, United States.

About BeeCastle: BeeCastle is an Australian based Independent Software Vendor that integrates with Microsoft 365, Microsoft Teams and Outlook and other software. BeeCastle can be downloaded from the Microsoft App Source marketplace, Ingram Micro marketplace, ConnectWise marketplace or our website below. The company operates globally with clients in over 10 countries and is growing rapidly. The mission of BeeCastle is to help both managers and front line sales teams achieve best in class client relationships at scale that allows them to gain an edge in both growing their business and maintaining critical revenue. Microsoft 365 users can self-signup and enjoy 30 days free trial via the BeeCastle website.

For more information please see our website www.beecastle.com or contact:

Tom Hilton

Chief Executive Officer

BeeCastle

tom@beecastle.com

Phone: (+61) 1300 233 227

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